Privacy Policy
Effective Date: 20 September 2026
Last Updated: 20 September 2026
At EK Digital Solutions, we respect your privacy and are committed to protecting the personal information you provide to us.
This Privacy Policy explains how EK Digital Solutions collects, uses, stores, protects and, where applicable, shares personal information when you visit our website, contact us, request our services, or otherwise interact with our business.
1. Who We Are
EK Digital Solutions is an information technology services business based in Seychelles.
For the purposes of applicable data protection legislation, EK Digital Solutions may act as a data controller in relation to personal information collected through our website and business activities.
Contact:
EK Digital Solutions
Seychelles
Email: daniel@ekdigitaltech.com
Website: www.ekdigitaltech.com
Phone: +248 2539847
2. Information We May Collect
Depending on how you interact with us, we may collect information including:
- Full name
- Business or company name
- Email address
- Telephone number
- Business address or location
- Information provided through contact or enquiry forms
- Details about the IT services you request
- Information contained in communications with us
- Website usage and technical information
- IP address and browser/device information
- Information provided when requesting quotations, consultations or support
We only seek to collect information that is reasonably relevant to the purpose for which it is required.
3. How We Collect Information
We may collect information when you:
- Submit a contact or enquiry form
- Request a quotation
- Contact us by email or telephone
- Request IT support or services
- Enter into an agreement with us
- Subscribe to communications, where applicable
- Visit or interact with our website
- Communicate with us through social media or other online platforms
4. How We Use Your Information
We may use personal information to:
- Respond to enquiries and requests
- Provide quotations and proposals
- Deliver IT and technology services
- Provide technical support and maintenance
- Communicate with customers and prospective customers
- Manage customer relationships
- Process business transactions
- Maintain records required for business and legal purposes
- Improve our website and services
- Protect our systems, website and business against security threats
- Comply with applicable legal and regulatory obligations
We will not use personal information for purposes that are incompatible with the purpose for which it was collected unless permitted or required by applicable law.
5. Website Forms
If you submit information through a contact or enquiry form on our website, the information may be transmitted to EK Digital Solutions so that we can respond to your request.
Please do not submit passwords, payment card information, confidential credentials, or other highly sensitive information through a general website contact form.
6. Cookies and Website Technologies
Our website may use cookies or similar technologies to improve website functionality, understand website usage and provide a better user experience.
Cookies may be used for purposes such as:
- Website functionality
- Security
- Analytics
- Performance monitoring
- Remembering user preferences
Where required, we will provide appropriate information or obtain consent for cookies and similar technologies.
You can also configure your browser to restrict or block cookies. Some website features may not function correctly if certain cookies are disabled.
7. Third-Party Services
Our website may use third-party services or platforms to provide functionality such as:
- Website hosting
- Website analytics
- Contact forms
- Email communications
- Security and spam protection
- Payment processing, where applicable
- Embedded content or social media
These third parties may process information in accordance with their own privacy policies and applicable contractual or legal requirements.
We take reasonable steps to use reputable service providers and to ensure that personal information is handled appropriately.
8. Sharing of Personal Information
EK Digital Solutions does not sell or rent your personal information.
We may disclose personal information where reasonably necessary to:
- Provide requested services
- Service providers working on our behalf
- Technology and hosting providers
- Professional advisers
- Government authorities or regulatory bodies where legally required
- Law enforcement authorities where required by law
- Protect our legal rights, property or security
Where third parties process personal information on our behalf, we seek to ensure that appropriate safeguards are in place.
9. International Data Transfers
Some third-party technology, hosting, cloud, email or software providers used by EK Digital Solutions may process information outside Seychelles.
Where personal information is transferred internationally, we will take reasonable steps to ensure that the transfer is handled in accordance with applicable data protection requirements and appropriate safeguards.
10. Security of Your Information
We take reasonable technical and organisational measures to protect personal information against:
- Unauthorised access
- Unauthorised disclosure
- Loss
- Misuse
- Alteration
- Destruction
However, no website, computer system or method of electronic transmission can be guaranteed to be completely secure.
11. How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, resolving disputes, enforcing agreements and meeting legal or regulatory requirements.
When information is no longer required, we will take reasonable steps to securely delete or dispose of it, where appropriate.
12. Your Privacy Rights
Subject to applicable law and any relevant limitations, you may have rights relating to your personal information, including rights to:
- Request access to personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of personal information where applicable
- Object to certain processing
- Request restriction of processing in applicable circumstances
- Withdraw consent where processing is based on consent
- Raise a concern regarding how your personal information is handled
Requests should be made using the contact details provided below.
13. Third-Party Websites
Our website may contain links to third-party websites.
EK Digital Solutions is not responsible for the privacy practices, security or content of external websites. We recommend reviewing the privacy policy of any third-party website you visit.
14. Children’s Privacy
Our website and services are primarily intended for businesses and general users.
We do not knowingly collect personal information from children where such collection is not permitted by applicable law.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website, technology or legal requirements.
The latest version will be published on this page with the updated effective date.
16. Contact Us
If you have questions about this Privacy Policy, wish to exercise a privacy right, or have a concern regarding the handling of your personal information, please contact us:
EK Digital Solutions
Email: daniel@ekdigitaltech.com
Phone: +248 2539847
Website: www.ekdigitaltech.com