Effective Date: 20 September 2026
Last Updated: 20 September 2026
Welcome to EK Digital Solutions.
These Terms & Conditions govern your use of the EK Digital Solutions website and, where applicable, the purchase or engagement of services through the website.
By accessing or using this website, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use the website.
1. About EK Digital Solutions
EK Digital Solutions is an information technology services business based in Seychelles.
Our services may include, depending on the customer’s requirements:
- IT support and technical services
- Computer troubleshooting and repairs
- Network installation and configuration
- Structured network cabling
- Server and infrastructure solutions
- Cybersecurity services
- Access control and security technology
- Camera and surveillance solutions
- Website design and development
- Website maintenance
- Digital solutions
- Software and technology solutions
- Printer servicing and maintenance
- IT project management
- Technology products and software supplied through authorised third-party providers
The availability of particular services may vary.
2. Use of Our Website
You agree to use this website only for lawful purposes.
You must not:
- Attempt to gain unauthorised access to the website or its systems
- Introduce malicious software, viruses or other harmful code
- Attempt to interfere with the operation or security of the website
- Use the website for fraudulent or unlawful purposes
- Copy, reproduce or exploit website content without permission
- Use the website in a manner that could damage EK Digital Solutions or its reputation
We reserve the right to restrict or terminate access to the website where we reasonably believe that these terms have been violated.
3. Information on the Website
We make reasonable efforts to ensure that information published on our website is accurate and up to date.
However, information on the website is provided for general information purposes and may change without notice.
Service descriptions, photographs, specifications, prices, availability and other information may be updated from time to time.
A description of a service on our website does not necessarily constitute a binding offer to provide that service.
4. Quotations and Proposals
Where you request a quotation or proposal from EK Digital Solutions, the quotation will normally specify the applicable:
- Services
- Products or equipment
- Scope of work
- Price
- Taxes, where applicable
- Delivery arrangements
- Installation requirements
- Payment terms
- Validity period
- Other relevant conditions
A quotation does not constitute acceptance of an order unless expressly stated otherwise.
A separate quotation, proposal, service agreement, statement of work or other written agreement may apply to a particular project.
5. Service Agreements
Certain services may require a separate written agreement.
Examples include:
- Website development
- IT support contracts
- Maintenance agreements
- Service Level Agreements (SLAs)
- Cybersecurity engagements
- Network installation projects
- Infrastructure projects
- Managed services
- Software licensing
- Hardware supply and installation
Where a separate agreement has been signed, that agreement will govern the specific services and obligations covered by it.
6. Prices and Payments
Prices for services or products will be communicated through quotations, proposals, invoices or other applicable documentation.
Unless otherwise agreed in writing:
- Payment is due according to the payment terms stated on the relevant quotation or invoice.
- Additional work outside the agreed scope may incur additional charges.
- Third-party licences, subscriptions, hosting, domain registration, software and other external services may be charged separately.
- Hardware and equipment may require payment or a deposit before procurement.
EK Digital Solutions reserves the right to suspend work where invoices remain unpaid beyond the agreed payment period, subject to applicable law and any contractual obligations.
7. Project Scope and Additional Work
Where a project is agreed on the basis of a defined scope, work outside that scope may be treated as additional work.
Examples may include:
- Additional features
- Additional pages
- Additional hardware
- Additional cabling
- Changes requested after approval
- Additional integrations
- Additional troubleshooting
- Changes caused by third-party systems
Where reasonably possible, EK Digital Solutions will inform the customer before undertaking significant additional chargeable work.
8. Hardware and Third-Party Products
EK Digital Solutions may supply hardware, software or other products manufactured or provided by third parties.
Product availability, specifications, delivery times and warranties may depend on the relevant manufacturer, distributor or supplier.
Manufacturer warranties will remain subject to the manufacturer’s applicable terms and conditions.
9. Software and Licensing
Where software is supplied or installed, the customer may be required to accept the relevant software manufacturer’s licence terms.
EK Digital Solutions does not transfer ownership of third-party software unless expressly stated.
Customers are responsible for maintaining valid licences and subscriptions where applicable.
10. Website Development
For website development projects, the final scope, features, content, revisions, hosting, domain registration and ongoing maintenance arrangements will normally be specified in a quotation or separate agreement.
Unless otherwise agreed:
- Customers are responsible for providing accurate content, images, logos and other materials they wish to use.
- Customers must have the necessary rights to use materials supplied to EK Digital Solutions.
- Additional revisions or functionality outside the agreed scope may incur additional charges.
- Third-party plugins, themes, APIs, hosting services and software may be subject to separate terms and licensing restrictions.
11. Cybersecurity Services
Where EK Digital Solutions provides cybersecurity services, the exact scope of testing or assessment must be agreed in writing before work begins.
Cybersecurity services may include security assessments, vulnerability assessments, penetration testing and related services where specifically agreed.
Customers must have appropriate authority to permit EK Digital Solutions to conduct security testing on systems, networks, applications or infrastructure.
EK Digital Solutions will not knowingly conduct unauthorised security testing.
Customers remain responsible for maintaining appropriate backups and business continuity measures before authorised security testing or infrastructure changes.
12. Customer Responsibilities
Customers are responsible for providing accurate information and reasonable access necessary for the delivery of agreed services.
Customers must:
- Provide accurate technical information where required
- Provide appropriate access credentials where necessary
- Maintain appropriate backups where applicable
- Inform EK Digital Solutions of relevant technical or security restrictions
- Ensure that they have authority to request work on systems or equipment
- Cooperate reasonably with project requirements
Delays caused by missing information, access, approvals or customer dependencies may affect project timelines.
13. Intellectual Property
Unless otherwise agreed in writing, the EK Digital Solutions website, branding, logo, text, graphics, designs and original website content remain the property of EK Digital Solutions or its respective licensors.
Customers retain ownership of content and materials they provide to EK Digital Solutions, subject to any rights belonging to third parties.
Ownership or licensing of materials created specifically for a customer will be determined by the relevant quotation, proposal or service agreement.
14. Third-Party Services
Our services may rely on third-party providers, including:
- Hosting providers
- Domain registrars
- Cloud platforms
- Software providers
- Payment providers
- Telecommunications providers
- Security platforms
- Hardware manufacturers
- Other technology providers
EK Digital Solutions is not responsible for outages, failures, changes or actions of third-party providers outside our reasonable control.
15. Availability of the Website
We aim to keep our website available and functioning properly.
However, we do not guarantee that the website will always be:
- Available
- Error-free
- Free from interruptions
- Free from security vulnerabilities
- Compatible with every device or browser
Maintenance, technical problems or circumstances outside our reasonable control may occasionally affect availability.
16. Limitation of Liability
To the extent permitted by applicable law, EK Digital Solutions will not be responsible for losses resulting from circumstances outside our reasonable control.
Nothing in these Terms & Conditions is intended to exclude or restrict any liability that cannot lawfully be excluded or restricted.
Where services are provided under a separate agreement, the liability provisions of that agreement may apply.
17. Force Majeure
EK Digital Solutions will not be responsible for delays or failure to perform obligations caused by circumstances reasonably outside our control, including:
- Natural disasters
- Power failures
- Telecommunications failures
- Internet outages
- Cyber incidents affecting third-party infrastructure
- Government actions
- Supplier failures
- Transportation disruptions
- Other unforeseen events
18. Links to Third-Party Websites
Our website may contain links to third-party websites.
These links are provided for convenience. EK Digital Solutions does not control or accept responsibility for the content, security or privacy practices of external websites.
19. Privacy
Our collection and use of personal information is described in our Privacy Policy.
By using our website, you acknowledge that you should review our Privacy Policy to understand how your information may be handled.
20. Cookies
Our website may use cookies and similar technologies.
Further information is available in our Cookie Policy.
21. Changes to These Terms
EK Digital Solutions may update these Terms & Conditions from time to time.
The latest version will be published on this page with the applicable effective date.
22. Governing Law
These Terms & Conditions shall be interpreted in accordance with the applicable laws of the Republic of Seychelles.
Any dispute will be handled in accordance with applicable Seychelles law and the jurisdiction of the relevant Seychelles courts, subject to any mandatory rights or remedies available under applicable law.
23. Contact Us
If you have questions regarding these Terms & Conditions, please contact:
EK Digital Solutions
Seychelles
Email: daniel@ekdigitaltech.com
Phone: +248 2539847
Website: www.ekdigitaltech.com